In order to maintain a steady supply of laboratory chemicals, it is important to have reliable Ghana laboratory chemical suppliers. The supplier must be able to provide the right amount of chemicals at the right time. Many types of suppliers can help with this task, but some are more reliable than others.
Choosing the right Ghana laboratory chemical suppliers can take time and effort. It is important to find one that can provide a steady supply of chemicals at all times.
Some suppliers offer better customer service than others; some offer more variety in their products, while others specialize in only one type of chemical.
The best way to find the perfect supplier is by researching what you need and what you want from your supplier before committing.
Here, we take a look at five key attributes buyers should consider when selecting a specialty chemical distributor.
Ample and Regular Stock of Specialty Chemicals
Many Ghana laboratory chemical suppliers and high-volume chemical distributors focus on their inventory turn rates to minimize storage costs. This approach works when everything is proceeding as planned.
But once a major disruption hits, these suppliers and distributors struggle to meet their customers’ demands because their operations are too lean.
Smartly run distributors should likely stock your key materials so there’s a buffer if their suppliers encounter shortages. At Aseda Chemicals and Equipment Ltd, this includes niche specialty chemicals, while many larger distributors only carry standard commodities.
The caveat for stocking expected quantities is suppliers can produce the raw materials. Every industry faces supply chain issues for which there is no historical precedent.
Severe supply shortages notwithstanding, the experts at Aseda Chemicals and Equipment Ltd work with suppliers to maintain the right inventory levels for customers’ needs.
Agile, Innovative Fulfillment Capabilities
Industrial specialty chemical distributors are typically more nimble than many larger sellers. High-volume distributors often rely on several suppliers for the same chemistry and are loyal to the vendor with the cheapest price at any given time.
If you need a unique formulation for a one-off product, many large distributors can’t fulfill your request or require long lead times to acquire the material. On the other hand, specialty chemical distributors work closely with their suppliers to help their customers find the right solutions.
These distributors typically have fewer management layers, meaning the sales team often has a direct line to the key decision-makers at suppliers.
Two levels of relationships are working here, both on your behalf as a customer. The first is the relationship with your specialty chemical distributor. Working together to solve problems and provide support, your distributor will know your needs, challenges and successes.
At the same time, the distributor will be working with its supplier on your behalf by forecasting and managing your inventory needs.
The lowest price is different from the driver’s here. You value consultation, assistive problem solving and regular communication most.
Another factor to consider is access to third-party logistics and warehousing services. 3PLs allow distributors to deliver products closest to the point of use.
This happens by moving products from one 3PL location to another in anticipation of the customers’ needs, often without being asked. Regular forecasting and communication drive these efficiencies that customers enjoy without asking.
Technical Expertise for Maximum Flexibility
What if a product manufactured in one part of the world is temporarily unavailable because of a natural disaster or another unforeseen event? That happened recently with one of Aseda’s customers, who ordered a product that’s primarily manufactured in Ghana.
Distributors should have technical knowledge and expertise related to your industry to offer alternative materials if yours is unavailable due to market restrictions. In this example, our technical experts quickly identified a supplier in Ghana that produces a similar product that was a suitable substitute.
Frequent Inventory Forecasting to Avoid Stockouts
Personalized service is critical in this industry. Distributors should be working with you regularly to understand your historical usage and future needs.
If they’re not asking questions about your end uses and current technologies, they likely won’t carry adequate volumes of select products.
For example, Aseda’s experts closely monitor industry trends, drivers and forecasts to ensure an ample inventory rather than relying on just-in-time (JIT) deliveries. Knowing the raw material markets is as important as knowing the issues you face in your day-to-day operations.
Service Built on Relationships
The long-tenured staff has a market and technical knowledge that you don’t find with larger distributors, where turnover is much higher. By comparison, On average, Aseda Chemicals and Equipment Ltd’s sales and technical team members have 13 years of industry experience.
Experienced specialty chemical distributors build long-lasting partnerships with suppliers to offer more robust and reliable service. Distributors can have unique compensation arrangements with employees, such as employee stock ownership plans (ESOPs).
This gives employees a vested interest in growing the company, ensuring employee satisfaction. At Aseda Chemicals and Equipment Ltd, our long-tenured employees have developed years-long relationships with suppliers who work on delivering hard-to-find specialty chemicals when supply is tight. At Aseda Chemicals and Equipment Ltd, suppliers are invited to meet our customers and work side by side, conducting in-person lab testing to see firsthand if a chemical is right for the job.
